Follow the workflow one step at a time.

Set up your personal Technician View before you start applying for freelance event work.

1. 1Create your C.R.E.W. account and sign in.
2. 2Open the verification email from no-reply@creweventworkers.com. Check spam or junk if it is missing.
3. 3Choose Technician View from the view switcher.
4. 4Open Edit Profile and add your professional name, location, profile photo, experience and the rates you normally expect.
5. 5Add the skills you can genuinely perform and upload useful work documents such as a CV or relevant certificates.
6. 6Open Availability and record periods when you cannot take personal Technician work.
7. 7Open Technician Settings and review Matching Jobs & Alerts, including distance, minimum base rates, currency and availability mode.
8. 8Review email notification preferences and save them.
9. 9Open Job Search and start looking for work. Job Search remains available even if matching alerts are off.
10. 10Before applying, read the full job details rather than relying only on the search card.

Set up Company View so you can post clear jobs and turn the right applicant into an accepted booking.

1. 1Create or sign in to your C.R.E.W. account and choose Company View.
2. 2Verify the account email and complete the company profile.
3. 3Open Company Settings and review the email notifications you want for applicants, bookings, expenses, payments, support and disputes.
4. 4Choose Create Job and add the role, location, schedule and required skills.
5. 5Choose a day rate or hourly rate. For a day rate, state how many hours it covers.
6. 6Add the overtime rules and any travel, hotel, per diem or other expense limits that apply.
7. 7Publish the job and review incoming applicants from the job record.
8. 8Compare applicants against the actual job requirements, then send a booking offer to the provider you want to hire.
9. 9Treat the work as confirmed only after the provider accepts the booking offer.
10. 10Keep important changes, approvals and negotiations in the C.R.E.W. workflow or message thread connected to the job.
11. 11Open Company Calendar if you want upcoming Company Jobs mirrored outbound to a separate Google or Microsoft calendar.

Use the invitation-only Agency View for work the agency accepts as a restricted provider business, separate from personal Technician activity on the same login.

1. 1Agency View becomes available only through the supported invitation/onboarding path; C.R.E.W. does not offer open Agency self-registration.
2. 2Choose Agency View from the account view switcher.
3. 3Complete the agency profile with its business name, location, skills, rates and useful work documents.
4. 4Open Agency Settings and configure Matching Jobs & Alerts for the agency profile.
5. 5Use Agency View when searching, applying or responding to an invite on behalf of the agency.
6. 6Check role, dates, rates, day-rate hours, overtime and expense limits before accepting a booking offer.
7. 7Make sure the agency has enough suitable people to cover every booking it accepts.
8. 8Use the agency booking record for messages, supported claims and financial records.
9. 9Connect C.R.E.W. Calendar if you want accepted agency bookings added to a supported external calendar.

Use the account email for verification and password recovery before trying to use restricted marketplace actions.

1. 1After registration, open the verification email sent from no-reply@creweventworkers.com.
2. 2If it is missing, check spam or junk and mark the sender as safe.
3. 3Follow the verification link and return to C.R.E.W.
4. 4If the verification link has expired, sign in and use the resend option shown on your account.
5. 5If you forget your password, choose Forgot Password from the login page.
6. 6Open the password-reset email and set a new password.
7. 7If normal recovery still does not work, open Help & Support and create a support ticket.

One login can have more than one C.R.E.W. profile. The active view controls which profile and marketplace activity you are working with.

1. 1Look at the view buttons in the main navigation.
2. 2Choose Technician View for your own freelance technician profile, availability, applications and bookings.
3. 3Choose Company View for hiring, company job posts, applicants and company bookings.
4. 4Choose Agency View for work accepted by the agency provider business.
5. 5After switching, check the page heading or navigation to confirm the active view.
6. 6Check the active view again before applying, posting, accepting an invite, submitting a claim, reading financial reports or contacting support.
7. 7Use the unread badge on each view to see where new activity is waiting.

Give companies enough professional information to judge whether you may suit their work without uploading unrelated private information.

1. 1Choose Technician View and open Edit Profile.
2. 2Check your display name and add a professional profile photo if you want one shown.
3. 3Enter the normal location information requested by the form so C.R.E.W. can use it for distance-based search and matching.
4. 4Add your normal day-rate or hourly-rate expectations as profile references.
5. 5Add relevant experience and a concise professional summary.
6. 6Select the skills you can genuinely perform.
7. 7Upload relevant CVs or certificates using the document controls.
8. 8Save the profile and review the public-facing information for accuracy.
9. 9Return to the profile whenever your location, skills, rates or experience change.

Keep the hiring profile accurate so providers know which business is posting and managing the work.

1. 1Choose Company View and open Company Profile.
2. 2Add the company name and the location information requested by the profile.
3. 3Add the public company description and profile image or logo where the page provides those controls.
4. 4Review the profile for outdated contact or business information.
5. 5Save the profile before posting new work.
6. 6Return to Company Settings separately to manage company email notifications.

Use Agency View for the provider business and keep it distinct from an individual Technician profile on the same login.

1. 1Choose Agency View and open Agency Profile.
2. 2Add the agency name, service location and the business information requested by the page.
3. 3Add rates as useful reference expectations for companies reviewing the profile.
4. 4Select skills that accurately describe the work the agency can provide.
5. 5Upload relevant agency work documents using the profile document controls.
6. 6Save and review the agency profile.
7. 7Open Agency Settings separately to configure Matching Jobs & Alerts.

Share useful work information without exposing more personal data than the hiring process needs.

1. 1Open the Technician or Agency profile you want to update.
2. 2Choose the relevant upload control for a CV, certificate or other supported work document.
3. 3Check the file before uploading and remove unnecessary personal information where practical.
4. 4Upload only work-related documents that help a legitimate hiring decision.
5. 5Replace outdated documents when qualifications or experience records change.
6. 6Do not upload passwords, bank login details, full card numbers or unrelated identity records.
7. 7Contact support if a private work document appears visible to someone who should not have access.

Matching decides which posted jobs C.R.E.W. considers relevant to a Technician or Agency profile. Alerts decide which optional delivery channels C.R.E.W. may use for those matches.

1. 1Choose Technician View or Agency View. Each profile has its own matching settings.
2. 2Open Settings for the active provider view.
3. 3Find the Matching Jobs & Alerts section.
4. 4Turn on matching for this profile if you want C.R.E.W. to compare it with newly posted jobs.
5. 5Check the skills saved on the profile. Profile skills are part of the matching check, so update the profile if the skill list is wrong.
6. 6Set the maximum matching distance. C.R.E.W. uses the approximate profile location derived from its saved Post Code/ZIP Code information.
7. 7Choose the rate-filter currency.
8. 8Set a minimum base day rate and/or minimum base hourly rate if you want rate thresholds. Leave a field blank for no minimum of that type.
9. 9In Technician View, choose how individual availability should affect matching. Agency View does not use the personal Technician availability setting.
10. 10Save the provider matching settings.
11. 11Move to Notification Preferences on the same settings page. These notification preferences are account-wide for the login.
12. 12Turn on the account-wide Matching Job Alerts switch if you want matching-enabled Technician or Agency profiles on this login to generate alerts.
13. 13Turn on Email Matching Job Alerts if you want those alerts sent by email, and make sure the login's main Email Notifications switch is also on.
14. 14If you have explicitly enabled push on this browser/device, turn on Push Matching Job Alerts if you also want generic lock-screen notifications for new matches.
15. 15Use Job Search whenever you want to browse directly. Matching and alerts do not replace Job Search.

Review unread C.R.E.W. activity and open the job, booking, claim, message or support item it belongs to.

1. 1Open Notifications from the main navigation.
2. 2Choose All or the specific account view you want to review if your account offers more than one view.
3. 3Use the unread counts to see which view has new activity.
4. 4Open a notification using its link to move to the related C.R.E.W. record.
5. 5Read the current job, booking, application, claim or support page to confirm its current status.
6. 6Mark notifications as read as you work through them.

Web Push is optional. Your login has account-wide push/category choices, while each supported browser/device must be subscribed separately.

1. 1Open Technician, Agency or Company Settings and find Notification Preferences.
2. 2Read the This browser/device status. C.R.E.W. uses feature detection rather than a fixed browser-version list.
3. 3Choose Enable push on this device. C.R.E.W. requests browser notification permission only after this explicit action.
4. 4Allow notifications if you want this browser/device to receive C.R.E.W. Web Push.
5. 5On supported iPhone/iPad versions, add C.R.E.W. to the Home Screen first, open that Home Screen web app, then enable push from there.
6. 6Turn on the account-wide Push Notifications master and choose only the push categories you want: Matching Jobs, booking activity, application/invite activity, expenses/payments, support/disputes/conduct, platform updates and Messages.
7. 7Save Notification Preferences. Existing users and categories remain off unless you deliberately enable them.
8. 8Choose Send test push for this subscribed device. The message is generic and uses the same encrypted subscription, outbox and delivery worker as normal push.
9. 9If the test does not appear, check browser and operating-system notification permissions. A queued or accepted server request does not prove the notification was visible to you.
10. 10Clicking a push opens a normal C.R.E.W. route. Login, active-view capability and record authorization still apply.
11. 11Choose Disable push on this device to unlink and unsubscribe only this browser/device. Other subscribed devices keep their own subscription.
12. 12To stop push account-wide without visiting every physical device, turn off the account-wide Push Notifications master and save. New pushes then fail the send-time preference check.

Keep personal Technician availability accurate so your own applications, bookings and matching checks reflect the time you can work.

1. 1Choose Technician View.
2. 2Open Availability from the navigation.
3. 3Add the dates or periods when your availability changes using the controls on the page.
4. 4Save the availability entry and check that it appears on your Technician schedule.
5. 5Open Technician Settings if you want Matching Jobs to use C.R.E.W. Calendar/Availability, ignore saved availability for alert matching, or suppress individual matching alerts.
6. 6Remember that an accepted Technician booking can also create a conflict even if you forgot to block the date manually.

A complete Technician walkthrough from signing in to finding the accepted booking after a company chooses you.

1. 1Sign in to C.R.E.W.
2. 2Look at the view switcher. A View is the part of your account you are using right now.
3. 3Choose Technician View because you are applying as yourself.
4. 4Open Job Search from the navigation.
5. 5Look over the page before filtering. The search controls narrow the posted jobs; the result cards show a summary; opening a card shows the fuller job record.
6. 6Enter a location or use the location controls shown on Job Search if you want to narrow the results geographically.
7. 7Set a radius if you want to limit distance from your Technician profile location.
8. 8Use role, skill or profile-skill controls to narrow work to the type of job you want.
9. 9Choose day-rate or hourly-rate filters if rate matters to this search.
10. 10Enter minimum or maximum base rates only for the rate type you selected. Search rates do not add overtime or expenses.
11. 11Set a date filter if you are looking for work on a particular date.
12. 12Run the search and check how many results are shown. Use the results-per-page and page controls if there are more jobs than fit on one page.
13. 13Read each job card for the title, location, advertised base rate, dates and other summary information shown.
14. 14Open a job that looks suitable.
15. 15Check the advertised start and end dates carefully and make sure you can cover the whole schedule.
16. 16Check whether the base rate is hourly or daily.
17. 17If it is a day rate, look for how many hours the day rate covers.
18. 18Read the overtime rules so you know what happens after the covered hours or normal threshold.
19. 19Read the travel, hotel, per diem and other allowance information. Treat listed allowances as maximum limits unless the booking clearly says otherwise.
20. 20Check the role, skills and any application requirements against your profile and actual experience.
21. 21If the job is not right but you may want to revisit it, use Save where that action is offered.
22. 22If you want the job and can cover it, choose Apply.
23. 23After applying, C.R.E.W. records your application for the company to review. An application is not a booking.
24. 24Open My Applications to follow the application status.
25. 25If the company needs to discuss the job through C.R.E.W., use the message thread connected to the legitimate job or booking context.
26. 26A company may also send an invite. An invite asks you to look at work; it is still not a confirmed booking.
27. 27If the company selects you, open the separate booking offer and compare its dates, rate, hours, overtime and expenses with the job you reviewed.
28. 28Accept the booking offer only when the terms are clear and you can cover the work.
29. 29After acceptance, open My Bookings. The accepted booking is the main C.R.E.W. record for the confirmed work.
30. 30Use the booking for date-change requests, important messages, supported expenses or overtime claims, reviews, disputes and support if those situations arise.

Bookmark a possible job without telling the company you are applying or reserving the work.

1. 1Open a job from Job Search.
2. 2Use the save or bookmark action shown on the job.
3. 3Open Saved Jobs from the provider navigation when you want to return to it.
4. 4Re-read the current schedule, rate, role, overtime and allowances because the job may have changed before you apply.
5. 5Apply only when you are ready and can cover the work.
6. 6Remove saved jobs that are no longer relevant so the list stays useful.

A company invite asks you or the agency to consider a job; it does not confirm the booking.

1. 1Open My Invites or follow the invite notification.
2. 2Check whether the invite belongs to Technician View or Agency View and switch if needed.
3. 3Open the job and read the role, location, dates, base rate, hours, overtime and allowances.
4. 4Check Technician availability or agency capacity before continuing.
5. 5Use the response action shown to continue with or decline the invite.
6. 6If the company later sends a booking offer, review that offer separately before accepting.

The booking offer is the proposed set of terms you can accept or decline after a company selects you or the agency.

1. 1Open the booking offer from the relevant notification, application or invite workflow.
2. 2Confirm that you are in the Technician or Agency view the offer belongs to.
3. 3Compare the offer with the job you reviewed and any important agreement kept in C.R.E.W. messages.
4. 4Check the role, location, start date, end date, base rate and rate type.
5. 5For day-rate work, confirm the covered hours.
6. 6Read the overtime thresholds and rates.
7. 7Read each travel, hotel, per diem and other allowance limit.
8. 8Ask for clarification before acceptance if anything material is wrong or unclear.
9. 9Choose Accept only when you can cover the work and agree to the terms shown.
10. 10Open My Bookings after acceptance and use that booking record for the confirmed job.

Give providers enough information to decide whether they can do the work before they apply or accept an invite.

1. 1Choose Company View.
2. 2Open Create Job from the navigation.
3. 3Enter a clear job title and description that explain the actual event role.
4. 4Add the location information requested by the form.
5. 5Set the start date and end date for the advertised work.
6. 6Choose the required role or skills using the job skill controls.
7. 7Choose either a day rate or hourly rate and enter the base amount and currency.
8. 8For a day rate, enter how many hours the day rate covers so providers can see when extra time starts.
9. 9Add overtime rules, including the applicable thresholds and rates.
10. 10Add travel, accommodation, per diem and any other expense or allowance limits that apply.
11. 11Use notes where the form provides them to explain approvals, evidence or special rules a provider should know before accepting.
12. 12Review the entire job from a provider's point of view and correct missing or contradictory information.
13. 13Publish the job.
14. 14Open My Jobs to review the post and incoming applications.

Compare applicants against the job you actually posted and use private hiring information only through the access the application gives you.

1. 1Choose Company View and open My Jobs.
2. 2Open the job you are hiring for and move to its applicant list.
3. 3Review each applicant's relevant profile, location, skills, rates, experience and availability information shown through the hiring flow.
4. 4Open CVs, certificates or other private work documents only where the application gives the company legitimate access.
5. 5Compare the provider with the job's actual role and skill requirements rather than relying on one profile signal alone.
6. 6Use endorsements and reviews as context, not as guarantees.
7. 7Use C.R.E.W. messaging connected to the legitimate job context if you need to clarify an important point.
8. 8Decide which provider you want to move forward with.
9. 9Send a booking offer rather than treating an application or message as a confirmed booking.

Keep a useful repeat-crew list without treating a favourite as permanent availability or a standing booking.

1. 1From a supported company workflow, save a Technician you may want to work with again.
2. 2Open Saved Technicians when planning another job.
3. 3Open the new job and confirm that its schedule, rate, hours, overtime and allowances are correct.
4. 4Use the invite action for a provider who appears suitable for that specific job.
5. 5Wait for the provider's response.
6. 6If you decide to hire them, send the separate booking offer.
7. 7Treat the job as confirmed only after the provider accepts that offer.

Turn the selected applicant or invited provider into a proposed booking with a clear set of terms.

1. 1Choose the provider from the supported Company View applicant or invite workflow.
2. 2Review the job schedule, role, rate type, base rate and currency.
3. 3Check day-rate covered hours or hourly terms as applicable.
4. 4Check overtime and all expense or allowance limits.
5. 5Correct material mistakes before you send the offer.
6. 6Send the booking offer through C.R.E.W.
7. 7Wait for the provider to accept before treating the work as confirmed.
8. 8After acceptance, manage the work from the booking record.

Use the accepted booking rather than an old search card or notification when you need to check the confirmed C.R.E.W. details.

1. 1Open My Bookings in Technician or Agency View, or Bookings in Company View.
2. 2Open the booking you need.
3. 3Check the booking status and the role or job it belongs to.
4. 4Check the confirmed start and end dates.
5. 5Check the base rate, rate type and day-rate covered hours where applicable.
6. 6Read the overtime and allowance information.
7. 7Use the booking's linked messages, change actions, claim controls or dispute actions for work connected to that booking.

Use the booking's date-change workflow so the proposed schedule and the response are recorded instead of relying only on an outside conversation.

1. 1Open the accepted booking and check its current start and end dates.
2. 2Use the date-change action shown for your side of the booking.
3. 3Enter the proposed new date information and review it before sending.
4. 4The other side receives the change request and can review the proposal.
5. 5If you receive a request, compare the proposed schedule with your availability or operational needs.
6. 6Accept or reject the request using the C.R.E.W. action provided.
7. 7Return to the booking and confirm which dates are now recorded after the response.

Use the booking record when confirmed work can no longer go ahead so the cancellation is connected to the correct job.

1. 1Open the accepted booking.
2. 2Review the current booking status and any cancellation information shown on the page.
3. 3Use the cancellation action available to your side of the booking.
4. 4Read any warning or consequence shown before confirming the cancellation.
5. 5Confirm the action only when you intend to cancel the C.R.E.W. booking.
6. 6Check the resulting booking status and related notifications.
7. 7Use support or a dispute if the cancellation creates an unresolved disagreement that the normal workflow cannot settle.

Keep important negotiations, approvals and clarifications inside the C.R.E.W. conversation that belongs to the legitimate marketplace activity.

1. 1Open Messages or follow the message action from the relevant job, application, invite or booking.
2. 2Check the conversation title and context so you know which job or booking the thread belongs to.
3. 3Use the thread for important rate clarifications, schedule questions, approvals and other decisions connected to that work.
4. 4Keep messages factual and avoid sharing passwords, security codes or unnecessary sensitive information.
5. 5If the thread becomes read-only, use the active booking or support workflow rather than trying to create an unrelated conversation.
6. 6If a dispute is raised later, relevant in-app messages may help C.R.E.W. understand what was agreed.

Read the base rate and the time thresholds separately so you know what the advertised job actually says before accepting it.

1. 1Open the job or booking and find the base rate section.
2. 2Check the currency first.
3. 3If the job uses an hourly rate, read the advertised amount per hour and the expected working schedule.
4. 4If the job uses a day rate, read the day-rate amount and the number of hours that day rate covers.
5. 5Find the overtime section and identify the threshold after which the first overtime rate applies.
6. 6If a second threshold or double-time rule is listed, identify when that rate starts.
7. 7Read break notes or other time rules shown with the job.
8. 8Remember that Job Search and Matching Jobs rate filters use the base day or hourly rate only.
9. 9Ask for clarification in C.R.E.W. before acceptance if the hours or thresholds are unclear.

Treat allowance figures as the maximum amount C.R.E.W. shows for that category unless the booking clearly states a different arrangement.

1. 1Open the job before accepting it and find the allowance or expense information.
2. 2Read the travel limit and any approval or evidence note.
3. 3Read the accommodation or hotel provision and limit.
4. 4Read the per diem amount and what it is intended to cover.
5. 5Read parking, tolls, equipment or other expense rules where they are listed.
6. 6If the job requires advance approval for a cost, keep that approval in C.R.E.W. messages where possible.
7. 7Keep receipts for expense categories that require evidence.
8. 8Use the accepted booking's claim workflow after the work when a supported amount needs to be claimed.

Use the accepted booking so the claim can be compared with the terms and allowance limits that were recorded for the job.

1. 1Open the accepted booking after the work and choose the Expenses Claim action shown.
2. 2Read the booking's allowance and overtime information again before entering a claim.
3. 3Add each supported claim item in the correct category rather than combining unrelated costs into one unexplained amount.
4. 4For overtime, enter the time or amount requested using the fields provided and keep any company approval in the C.R.E.W. message record.
5. 5For travel, hotel, parking, tolls, equipment or other expenses, enter the amount actually claimed.
6. 6Attach a clear receipt or other evidence where the category requires it.
7. 7For per diem, follow the per diem claim field and booking limit; a receipt is normally not required.
8. 8Check the claim against the booking's maximum allowances before submitting.
9. 9Explain any unusual item clearly rather than assuming the reviewer will know why it was necessary.
10. 10Submit the claim and follow its status from the booking or claim record.

Compare each claimed item with the booking's recorded overtime and allowance rules before approving, questioning or rejecting it.

1. 1Choose Company View and open the booking or claim that needs review.
2. 2Read the job and booking allowance policy shown with the claim.
3. 3Review each claim category and amount separately.
4. 4Compare in-policy items with the recorded maximum allowance.
5. 5Open the private supporting evidence only through the claim review access provided to the company.
6. 6Check relevant C.R.E.W. messages if prior approval or a negotiation matters to the item.
7. 7Approve, reject or otherwise respond using the claim controls provided by C.R.E.W.
8. 8If the parties cannot resolve the disagreement through the claim process, use the dispute workflow connected to the booking.

Use private documents only for the job, claim, support or dispute purpose that gives you legitimate access to them.

1. 1Open the document or evidence through the authenticated C.R.E.W. page that provides access.
2. 2Check which booking, claim or application it belongs to before using it.
3. 3Use receipts and evidence only to review the relevant claim or issue.
4. 4Avoid downloading or copying private documents unless you genuinely need a local record for that purpose.
5. 5Do not share another user's CV, certificate, receipt or claim evidence outside the legitimate workflow.
6. 6Contact support if a private file appears accessible from the wrong account or context.

Use the Company View payment area for the payment methods and billing controls presented by C.R.E.W.

1. 1Choose Company View.
2. 2Open the company payment or billing area from the route provided by Company View.
3. 3Review the saved payment methods shown for the company.
4. 4Use the secure payment-provider flow C.R.E.W. opens when adding or changing a payment method.
5. 5Return to C.R.E.W. and confirm the payment method status shown there.
6. 6Do not send full card numbers or banking passwords through C.R.E.W. messages or support tickets.

Use the financial record for the active view to understand what C.R.E.W. has recorded for bookings, claims and related payment activity.

1. 1Choose the Technician, Agency or Company view whose financial information you want to inspect.
2. 2Open Financial Reports from that view.
3. 3Use the date or record controls shown to narrow the information if needed.
4. 4Match a financial line back to the related booking or claim before drawing a conclusion from the amount alone.
5. 5For a refund or disputed payment, open the related booking or support/dispute record and check its current status.
6. 6Keep your own invoices, tax records and bank statements as appropriate for your business or freelance work.

Link an eligible Technician or Agency view so supported C.R.E.W. events can be added to the external calendar you choose.

1. 1Choose Technician View or Agency View.
2. 2Open C.R.E.W. Calendar or Calendar Sync from the provider navigation or account area.
3. 3Choose Google Calendar or Microsoft Outlook/Microsoft 365 Calendar.
4. 4Continue to the provider's sign-in and consent screen.
5. 5Choose the calendar account you want to connect and review the permissions shown by the provider.
6. 6Return to C.R.E.W. after authorising the connection.
7. 7Review the connected-account details and choose the supported booking or availability sync options shown for that provider view.
8. 8Use Sync Now if you want C.R.E.W. to reconcile supported existing events using the page action.
9. 9Check the external calendar for the C.R.E.W. event copy.
10. 10Make booking or availability changes in C.R.E.W. External calendar edits do not update C.R.E.W. back.

Mirror upcoming operational Company Jobs to a separate Google or Microsoft calendar without exposing provider personal availability.

1. 1Choose Company View.
2. 2Open Calendar from the Company navigation.
3. 3Choose Google Calendar or Microsoft Outlook/Microsoft 365 Calendar and complete the provider sign-in/consent flow.
4. 4Create or select C.R.E.W. Company Calendar as the external destination.
5. 5Keep Company Job sync enabled if you want eligible upcoming jobs mirrored automatically.
6. 6Choose whether the mirror may include a bounded booking summary with confirmed-provider count and already-visible provider display names.
7. 7Use Sync now to reconcile supported existing Company Jobs after an outage or if an event is missing/stale.
8. 8Make schedule, booking or cancellation changes in C.R.E.W.; external Calendar edits do not update C.R.E.W. back.
9. 9If the same login also has Technician or Agency View, manage that Provider Calendar separately. Connecting or disconnecting one scope does not replace the other.

Work from the Calendar page for the view that owns the connection so you can confirm the connected account, sync options and C.R.E.W. source record.

1. 1Open Provider Calendar in Technician/Agency View, or Company Calendar in Company View, depending on which connection owns the event.
2. 2Confirm the expected Google or Microsoft account is connected.
3. 3Check whether the relevant provider booking/availability or Company Job sync option is enabled.
4. 4Open the C.R.E.W. Job, booking or availability record and make sure its current details are correct.
5. 5Use Sync Now if the page offers it and you need to refresh supported events.
6. 6Check the external calendar again.
7. 7Do not try to fix a C.R.E.W. Job, booking or availability record by editing the external calendar copy.
8. 8If the C.R.E.W. page shows an error or the connection still does not behave as expected, open a support ticket and describe the provider and view involved.

Use a dispute for an unresolved booking or expense disagreement that needs a formal C.R.E.W. record and review.

1. 1Open the booking or claim connected to the disagreement.
2. 2Read the current booking terms, claim status and relevant messages before opening a dispute.
3. 3Use the dispute action provided by the booking workflow.
4. 4Describe the issue factually and identify the specific amount, term or event you disagree about.
5. 5Use existing in-app messages and job evidence where they support what happened.
6. 6Submit the dispute and follow its status and requests for information through C.R.E.W.
7. 7If you are responding to a dispute, keep the response focused on the same booking and evidence.

Use Conduct Reporting for behaviour, safety, harassment or professionalism concerns rather than trying to turn them into an ordinary payment claim.

1. 1Open the relevant booking or conduct-reporting route shown by C.R.E.W.
2. 2Describe the behaviour or safety concern factually.
3. 3Identify the booking or marketplace interaction involved where the form asks for it.
4. 4Include only evidence or context relevant to the conduct concern.
5. 5Submit the report and follow C.R.E.W. support or admin updates connected to it.
6. 6Use emergency or local authorities directly if a real-world situation requires immediate help; the C.R.E.W. report is a platform record, not an emergency service.

Add useful reputation signals only when you have a genuine basis to assess the booking or skill.

1. 1Open the supported review or endorsement action after the relevant work context.
2. 2Read which person, company, agency, booking or skill the action applies to.
3. 3Keep the feedback factual, professional and relevant to the work.
4. 4Endorse only a skill you have a genuine basis to assess.
5. 5Do not publish confidential production information, private claim evidence or unrelated personal information.
6. 6Submit the review or endorsement.
7. 7Use a dispute or Conduct Report instead if the issue needs formal platform review rather than ordinary feedback.

Use Help & Support when you need a person to look at an account or product problem that normal guidance does not resolve.

1. 1Open Help & Support from the main navigation.
2. 2Search first if you are unsure whether the answer is already covered by a guide or tutorial.
3. 3Choose Contact Support.
4. 4Check the active account view shown on the support page. Switch views first if the problem belongs to a different profile.
5. 5Choose the support category that best matches the problem.
6. 6Enter a short subject that identifies the issue.
7. 7Describe what happened, what you expected to happen and the relevant job, booking or ticket number if you have one.
8. 8Do not include passwords, one-time security codes or full card details.
9. 9Submit the ticket.
10. 10Open My Support Tickets from Help & Support to follow replies and status.

Use the Suggestion Box for ideas about how C.R.E.W. could work better when you do not need an account-specific support response.

1. 1Open Help & Support.
2. 2Choose Suggestion Box.
3. 3Give the suggestion a clear title.
4. 4Explain the problem you are trying to solve and what would make the workflow better for you.
5. 5Avoid including private customer, booking, payment or identity information that is not needed to explain the idea.
6. 6Submit the suggestion.
7. 7Use Contact Support instead if you need help with a specific account problem or broken workflow.

Use the legal links when you want to read the current C.R.E.W. terms or understand how platform information is handled.

1. 1Open Help & Support or use the footer links.
2. 2Choose Terms to read the agreement that applies to use of C.R.E.W.
3. 3Choose Privacy to read how personal information and platform data are handled.
4. 4Read the current page rather than relying on a saved screenshot if you need the latest text shown by C.R.E.W.
5. 5Use Contact Support for a product or account question that the legal pages do not answer.