C.R.E.W.
Help & Support
Search for what you are trying to do, choose a guide for your view, follow a tutorial, or contact support when you need a person.
Start with your view
If one login has more than one view, switch to the view that matches the work you are doing. Each view has its own profile and marketplace activity.
Technicians
Profiles, skills, rates, availability, Matching Jobs & Alerts, applications, bookings, expenses, reviews and support.
Companies
Post jobs, review applicants, invite crew, send booking offers, manage bookings, expenses and records.
Agencies
Use the restricted, invitation-only Agency View as a provider for Matching Jobs & Alerts, applications, bookings, claims and calendar sync.
Browse help topics
Getting started
Set up your account, choose the correct view and learn where the main tools live.
Accounts and views
Create an account, verify your email, reset your password and switch between Technician, Company and Agency views.
Step-by-step tutorials
Follow detailed walkthroughs for finding work, hiring crew, managing bookings, claims, calendars and support.
Matching Jobs & Alerts
Learn what C.R.E.W. uses to match jobs to a Technician or Agency profile and how optional email and push alerts are controlled.
Push notifications
Enable optional privacy-minimal Web Push on a supported browser/device, choose push categories, send a test and disable the current device safely.
Jobs and bookings
Understand the path from finding or posting work to an accepted booking and what happens when something changes.
Jobs, applications and bookings
Understand Job Search, saved jobs, applications, invites, booking offers, accepted bookings, date changes and cancellations.
Rates, overtime and expenses
Understand hourly and day rates, covered hours, overtime, allowances, per diem, travel, hotel and expense claims.
Documents and evidence
See what may be public, what stays private and how profile documents, receipts and claim evidence are used.
Money, messages and calendars
Keep important job information connected and understand the records C.R.E.W. provides around payments and calendars.
Payments and fees
Understand payment methods, platform fees, payment records, refunds, chargebacks and safe payment habits.
Messages, disputes and conduct
Keep important negotiations in C.R.E.W., raise a dispute and report behaviour, safety or conduct concerns.
Provider Calendar
Connect Google or Microsoft Calendar for supported Technician and Agency availability or booking sync.
Company Calendar
Mirror Company Jobs and bounded booking/fill status to a separate outbound Google or Microsoft calendar.
Support and feedback
Use a support ticket for an account or platform problem. Your existing tickets stay available from the same area. Use the Suggestion Box for product ideas or feedback that does not need a support response.
Popular questions
What is the difference between Matching and Alerts?
Matching is how C.R.E.W. compares a Technician or Agency profile and its job preferences with posted jobs. Alerts are the optional in-app, email and push delivery choices you enable for matching results. You can still use Job Search whether alerts are on or off.
Do technicians pay a C.R.E.W. platform fee?
No. Individual technicians are not charged a C.R.E.W. platform fee to find or accept work. Taxes, banking costs and other properly disclosed third-party costs are separate.
Are listed travel, hotel or meal allowances guaranteed?
Usually no. Treat listed allowances as maximum limits unless the booking clearly says otherwise. Submit a claim when required and follow the booking's approval and evidence rules.
What normally needs a receipt?
Travel, accommodation, parking, tolls, equipment and meals outside per diem normally need supporting evidence. Per diem usually does not need a receipt.
Why keep important messages in C.R.E.W.?
It gives both sides a clearer record of changes, approvals and what was agreed. That can make a later support request or dispute easier to understand.
Does C.R.E.W. Calendar sync both ways?
No. C.R.E.W. can add or update supported C.R.E.W. events in the calendar you connect. Changes made directly in Google or Microsoft Calendar do not update C.R.E.W.
What if an email does not arrive?
Check spam or junk and mark no-reply@creweventworkers.com as safe. That address sends automated messages; use in-app support if you need a person.
Automated email missing?
Check spam or junk and mark no-reply@creweventworkers.com as safe. That address sends automated messages and is not a support inbox.